Dilbert cartoon first published on Saturday 7th September 2002

Dilbert//4893, first published 24 years ago on Saturday 7th September 2002

Tags

customer satisfaction shows improvement focus group attacked researchers two pencils premeditated

Official transcript

The Boss says to Dilbert and Alice, "Our survey of customer satisfaction shows improvement."

The Boss continues, "The focus group spontaneously attacked our researchers using number two pencils as shivs."

Dilbert asks, "That's an improvement?"

The Boss responds, "Last year the attack was premeditated."

originally published on dilbert.com

Open source transcript

OUR SURVEY OF CUSTOMER SATISFACTION SHOWS IMPROVEMENT.

THE FOCUS GROUP SPONTANEOUSLY ATTACKED OUR RESEARCHERS USING NUMBER TWO PENCILS AS SHIVS.

THAT'S AN IMPROVEMENT?

LAST YEAR THE ATTACK WAS PREMEDITATED.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Focus Group Fiasco"

Summary:

The comic strip depicts a focus group discussion where researchers use an unconventional approach to improve customer satisfaction. They employ an unusual method, utilizing two pencils as "SHIVs" (a play on the word "shivs," which refers to a makeshift knife), to attack their research participants.

Key Elements:

• The researchers' unorthodox approach to improving customer satisfaction
• The use of two pencils as "SHIVs" to attack the research participants
• The focus group's discussion and reaction to the unusual method
• The humorous tone and satire of the comic strip

Overall:

The comic strip pokes fun at the unconventional methods used in focus groups and the sometimes absurd approaches taken by researchers to achieve their goals.

generated by llama-3.2-11b-vision-instruct

Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.