Dilbert cartoon first published on Sunday 3rd August 2003

Dilbert//5223, first published 23 years ago on Sunday 3rd August 2003

Tags

disturbing news outsourced customer service function india subcontracted jobs to mexico lowest cost provider pay ourselves

Official transcript

"I have some disturbing news."

originally published on dilbert.com

Open source transcript

I HAVE SOME DISTURBING NEWS.

WE OUTSOURCED OUR CUSTOMER-SERVICE FUNCTION TO INDIA A FEW YEARS AGO.

SUBCONTRACTED THE JOB TO MEXICO.

THEN MEXICO SUBCONTRACTED TO VIETNAM, WHO SUBCONTRACTED TO THE PHILIPPINES...

RAG ...WHO SUBCONTRACTED IT TO US.

50 IT TURNS OUT THAT WE'RE THE LOWEST- COST PROVIDER, BECAUSE WE LIE ABOUT OUR HOLD TIMES.

IN SUMMARY, WE PAY OURSELVES TO HOSE OURSELVES.

ARE YOU THINKING WHAT I'M THINKING?

WE SHOULD RAISE OUR PRICES?

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Subcontracting"

Summary:

The comic strip, originally published in 2003, revolves around Dilbert's frustration with his company's outsourcing practices. The story unfolds as follows:

• Dilbert begins by expressing his concern about the company's customer service function being outsourced to India a few years ago.
• He then learns that the company has subcontracted the job to Mexico.
• Further investigation reveals that Mexico has subcontracted the job to Vietnam, which has subcontracted it to the Philippines.
• Dilbert is perplexed by this chain of subcontracting and asks if the company should raise their prices to compensate for the added costs.
• The comic strip concludes with Dilbert's incredulous expression, highlighting the absurdity of the situation.

Key Takeaways:

• The comic strip satirizes the practice of outsourcing and subcontracting, highlighting the potential consequences of such decisions.
• It also pokes fun at the complexity and lack of transparency in business operations.
• The strip's humor lies in its relatable portrayal of corporate bureaucracy and the challenges of navigating complex supply chains.

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