Dilbert cartoon first published on Tuesday 22nd November 1994

Dilbert//2047, first published 32 years ago on Tuesday 22nd November 1994

Tags

dogbert the consultant warranty replacements customers repeat customers

Official transcript

Dogbert and the Boss sit at a conference table. Dogbert says, "You can gauge your success by the number of repeat customers you have."

The Boss says, "I'm proud to say that virtually every customer gets another unit within three months of buying the first one!"

Dogbert asks, "What if you don't count warranty replacements?"

The Boss replies, "Ooh . . . Then we don't look so good."

originally published on dilbert.com

Open source transcript

DOGBERT THE CONSULTANT YOU CAN GAUGE YOUR SUCCESS BY THE NUMBER OF REPEAT CUSTOMERS YOU HAVE I'M PROUD TO SAY THAT VIRTUALLY EVERY CUSTOMER GETS ANOTHER UNIT WITHIN THREE MONTHS OF BUYING THE FIRST ONE!

11a2 WHAT IF YOU DON'T COUNT WARRANTY REPLACEMENTS?

.

THEN WE DON'T LOOK SO GOOD.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Comic Strip Title: "Warranty Replacements"

Summary:

The comic strip features Dogbert, the consultant, who advises a company to gauge their success by the number of repeat customers they have. However, when the company proudly reports that every customer gets another unit within three months of buying the first one, Dogbert questions whether they are counting warranty replacements as sales. The company's response is that they don't look so good, implying that their business model is not sustainable in the long term. The comic strip pokes fun at the company's lack of understanding of what constitutes a successful business strategy.

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