Dilbert cartoon first published on Thursday 29th September 1994

Dilbert//1993, first published 32 years ago on Thursday 29th September 1994

Tags

new strategy tech support that customers user manual defective products

Official transcript

Our new strategy is to make defective products and charge for technical support.

originally published on dilbert.com

Open source transcript

OUR NEW STRATEGY IS TO MAKE DEFECTIVE PRODUCTS AND CHARGE FOR TECHNICAL SUPPORT.

HEH-HEH... OUR USER MANUAL IS TOTALLY INCOMPREHENSIBLE.

WE DIDN'T PLAN IT THAT WAY - WEWERE LUCKY I'M SO PROUD TO BE HERE IT ALL CAME TOGETHER WHEN I REALIZED I HATE OUR CUSTOMERS.

collated from github.com/jvarn/dilbert-archive

AI Analysis

Title: "Technical Support Nightmare"

Summary:

The comic strip depicts a meeting where a company's new strategy is to create defective products and charge for technical support. The user manual is described as "totally incomprehensible," leading to frustration among customers. The CEO's response, "I'm so proud to be here," suggests a lack of accountability or concern for customer satisfaction. The strip highlights the absurdity of prioritizing profits over product quality and customer experience.

generated by llama-3.2-11b-vision-instruct

Accompanying textual content, such as title, tags and transcripts, is shown here if we have it. Not every comic has all of these, and they seem to be a bit hit and miss even on the official website.